Terms and Conditions
Effective Date: 05/11/2026
1. Introduction
Welcome to WONDER Medical Spa. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.
2. Services
We offer a range of medical and aesthetic services (“Services”) that are subject to these Terms. Our Services are provided by licensed and qualified professionals. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
3. Appointments and Cancellations
- Booking: Appointments for our Services can be made through our website, by phone, or in person.
- Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling before your scheduled appointment. Late cancellations or no-shows may incur a fee as specified below. If prior notification is not given, you will be charged a cancellation fee of $100.
- Arrival: Please arrive at least 5 minutes before your scheduled appointment to complete any necessary paperwork.
4. Payment and Fees
- Payment: Payment for Services is due at the time of the appointment.
- Fees: Our fees for Services are subject to change. Please check our website or contact us for the most current pricing information.
5. Product Returns Policy
No return or exchanges for skincare purchased at WONDER Medical Spa. Before making your purchases, please carefully review all product details, ingredients, and suitability for your skincare needs.
6. Medical Information and Consent
- Medical History: You must provide accurate and complete medical information before receiving any Services. This includes disclosing any allergies, medications, or medical conditions.
- Consent: By receiving our Services, you consent to the treatments and acknowledge that you have been informed of any potential risks and side effects.
7. Privacy and Confidentiality
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
8. Limitation of Liability
- No Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee specific results from our Services.
- Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services.
9. SMS Messaging Terms
By opting in to receive SMS messages from WONDER Medical Spa, you agree to the following terms:
WONDER Medical Spa SMS Program
- We may send SMS messages related to appointment reminders, booking confirmations, service updates, promotional offers, and customer care communications.
- You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at wondermedicalspamgmt@gmail.com or (408)-216-9623.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: https://www.wondermedicalspa.com/privacy-policy
Additional SMS Disclosures:
- Opt-In Consent: You may opt in by submitting your phone number through our website forms and selecting the SMS consent checkbox. Consent is not required to make a purchase.
- Age Requirement: You must be at least 18 years old to use our SMS services.